Popular help topics:
Need a custom membership plan for your team?
Got a question about your purchase? Tax, subscription, etc.
Bug report, feature suggestions or security concerns.
Other questions, white label, business proposals and other.
You have two options:
1 - join our discord (https://discord.gg/CUwjp2gbTf) and add it to the channel called #request-collection channel;
2 - sign up (https://ranknft.io/register) with the free trial and add it to the collection request section (https://ranknft.io/requests).
It usually takes up to 12 hours on our system or up to 24 hours on discord, but we are working to decrease the waiting time.
The rarest item will always be ranked #1.
Please, contact support via chat or [email protected]
We accept ETH and Polygon-based collections that are fully revealed and minted and have their own smart contract.
Please, contact support via chat! Thank you for pointing these out so that we can improve our services.
You can pay for your monthly plan via any major credit/debit card (via Paddle). We don't support cryptocurrencies or invoicing at this time.
You can cancel your subscription at any time. If you’d like to receive a refund, please, reach out to [email protected].
Please, check your account dashboard or contact support via [email protected].
Please, check your “spam” and “ads” folders. If you still don’t see the verification mail, please, contact [email protected].
Please, go to the dashboard (https://ranknft.io/dashboard) and press the button “Cancel subscription”.
We support only genuine Google Chrome browsers. We do not take responsibility if the extension is not working on other browsers.
It means that your trial has ended or your payment didn’t go through. Please, check your subscription status.
Please, check if you sign into the same browser window where you are using the extension.
If the problem persists, please, contact support via chat or write to [email protected].
Please, restart your browser! If the problem persists, please, contact support via chat or write to [email protected].